Igor * Beware of scammers posting fake support numbers here. Install verification failed - Microsoft Community If you do install the Outlook from App Store, please go to App store and update your Outlook.Īlso, here is a thread with a solution that might help to fix this issue: In that case, the Office update is controlled by the Apple App Store, not the MAU. And you mentioned Outlook is the only Office app on your Mac, so we are wondering if you download the Outlook from the App Store. Is it from Apple App Store or the standalone installation package? Because, the package should come with all the Office apps, not just an Outlook. Meanwhile, we would like to know where you downloaded the Outlook. If the problem remains, switch to another user accountthen see the result.
#Office update mac how to#
Please try How to use safe mode on your Mac - Apple Support then open Office apps again to see whether the problem remains. If you’ve already reinstalled the MAU but the issue persists. May I double confirm with you whether you’ve tried manually reinstall the MAU as I suggested in my last reply? To verify that you have installed this update, open any Microsoft Office 2008 application (for example, open Word), and then on the Word menu, click About Word.
#Office update mac for mac#
Sorry for the inconvenience caused by the issue. Before you install this update, make sure that the Microsoft Office 2008 for Mac Service Pack 1 (12.1.0) is installed on your computer. Thanks for reaching out to our Microsoft Community Forum and please accept our sincerest hope that all is well.įrom the description and photo you provided it seems you're already using the latest build (Version 16.56 ( 21121100)) of Microsoft 365 but the Microsoft AutoUpdate (MAU) utility thinks you are not running the latest one.ġ) What version of the macOS are you running right now? Please use Apple's Find out which macOS your Mac is using guide to extract this information.Ģ) How long have you had this issue? Hours Days? Weeks?ģ) Can you shutdown - not restart - your Apple device let it stay shutdown for 60 seconds power it back on again and then check if the MAU issue reoccurs?įeel free to reply to this thread if you need further clarification. Attaching the image for your reference to debug the issue.ĮDIT: Personally identifiable Information (PII) was removed. I am using Microsoft Outlook for Mac (I do not have other Microsoft products) on my Mac as of now. I have gone through the steps mentioned in the post
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